Privacy Policy

Last Updated: [Insert Date]

Welcome to Stilacare Store (“we,” “us,” or “our”). At Stilacare Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stilacarestore.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase.
• Transaction Information: Details about purchases you make through our website (excluding full payment card details which we do not store).
• Technical Information: IP address, browser type, operating system, referring URLs, and information about your interactions with our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for our beauty products (Eyes, Face, Lips, Makeup Tools & Brushes, Palettes & Sets, Primers & Setters)
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Prevent fraudulent transactions and enhance security
• Send you promotional communications (if you’ve opted in)
• Comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third parties who perform services on our behalf (payment processing, shipping, marketing).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All transactions are protected with industry-standard encryption technology
• We never store your full payment details on our servers
• Regular security assessments of our systems
• Limited access to personal information to only those employees who need it

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we work hard to protect your information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Opt-Out: Opt-out of marketing communications at any time by clicking “unsubscribe” in emails.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (if you’ve consented)

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.